Accept an invite
When a teammate invites you to their Lumicast organisation, you get an email with a link. Follow it to join and start collaborating.
What you need
- The invite email from Lumicast. Its subject reads "(name) invited you to (organisation)".
- Access to the email address the invite was sent to. Invites are bound to a specific address and can't be accepted with a different one.
Step 1: Open the invite link
Click the Accept invitation button in the email. It opens Lumicast in your browser at a URL that looks like app.lumicast.com/invites/….
The page shows who invited you, the organisation you're joining and the access you'll get: your organisation role, or the workspaces you can work in and your role in each.
Step 2a: You don't have a Lumicast account yet
Click Create an account to join. You'll go to Register with the email pre-filled. Set a password and complete sign-up. As soon as registration finishes, Lumicast brings you back to the invite and accepts it for you.
Step 2b: You already have a Lumicast account
Click Log in to join and sign in with the same email address as the invite. Lumicast brings you back to the invite and accepts it automatically.
If you're already logged in with the right account, click Join (organisation). Don't want to join? Click Decline.
Wrong email signed in
If you're logged in under a different email than the invite, the page says so. Click Continue as (invited email) to log out and sign in (or register) with the invited address; the invite resumes once you're in. Stay logged in keeps your current account and leaves the invite unaccepted.
Step 3: Confirm you're in
Where you land after accepting depends on your access:
- One workspace: you go straight into it.
- Several workspaces: you see the workspace chooser, listing every workspace you can work in.
- No workspaces (you only handle billing): you go to the organisation's subscription page.
Check the workspace name in the top-left: it should match the one the inviter mentioned. To switch between workspaces, use the workspace picker in the top-left.
Troubleshooting
"This invitation can't be used anymore": the invite was withdrawn or already accepted. Ask the inviter to send a new one.
Invite email didn't arrive: check spam. If it's not there, the inviter can send it again from Organisation → Users: open your entry (it shows a Pending tag) and click Resend confirmation email in the side panel.
You want to change which email the invite was sent to: the inviter needs to remove the pending invite (Remove in the same side panel) and send a new one to the right address.
What you'll see next
What you can do inside a workspace depends on the access the inviter gave you. See User Permissions for the full breakdown, or Workspace Settings for how invites and roles are managed.